Posted by & filed under Blog, Harvey.











Call your insurance agent or company as soon as possible to report property damage.

If you need information, have a complaint, or can’t locate your agent or company, call our Consumer Help Line at 1-800-252-3439. The Help Line is open from 8 a.m. to 8 p.m. Monday to Friday.

You can also use our Company Lookup to find company contact information.

 Resources Find out if you can get help from FEMA (Federal Emergency Management Agency).

After the storm: Tips on recovery and getting the claims process started.

How do I file a homeowners claim? We walk you through the process, including deadlines and what to do if you disagree with your insurance company’s estimate.

Preventing contractor fraud: A look at how our fraud team works to protect consumers in areas affected by storms.

If your car was totaled: Answers to three common questions if your car is declared a total loss.

 Office closures

Insurance and workers’ compensation offices closed due to the storm

 Guidance to insurers

The Texas Department of Insurance has issued a series of bulletins related to Hurricane Harvey providing guidance to insurers on grace periods for premium payments, health coverage, and more topics.

 Key contacts

Governor’s Texas Hurricane Center

Texas Windstorm Insurance Association

National Flood Insurance Program


If you would like to speak to licensed professional who represents the policyholder only call 855-CLAIM-911 or

Texas Licensed Public Insurance Adjuster, Certified Property Insurance Appraiser & Umpire (CPAU), OSHA 10 Certified & Former National Flood Insurance Adjuster that has handled insurance claims from all sides of the claim since 2003.

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