Call your insurance agent or company as soon as possible to report property damage.
If you need information, have a complaint, or can’t locate your agent or company, call our Consumer Help Line at 1-800-252-3439. The Help Line is open from 8 a.m. to 8 p.m. Monday to Friday.
You can also use our Company Lookup to find company contact information.
DisasterAssistance.gov: Find out if you can get help from FEMA (Federal Emergency Management Agency).
After the storm: Tips on recovery and getting the claims process started.
How do I file a homeowners claim? We walk you through the process, including deadlines and what to do if you disagree with your insurance company’s estimate.
Preventing contractor fraud: A look at how our fraud team works to protect consumers in areas affected by storms.
If your car was totaled: Answers to three common questions if your car is declared a total loss.
Insurance and workers’ compensation offices closed due to the storm
Guidance to insurers
The Texas Department of Insurance has issued a series of bulletins related to Hurricane Harvey providing guidance to insurers on grace periods for premium payments, health coverage, and more topics.
Governor’s Texas Hurricane Center
Texas Windstorm Insurance Association
National Flood Insurance Program